Terms of service

Terms of Service

Overview

This website is operated by SketchyThreads. Throughout the site, the terms “we”, “us” and “our” refer to SketchyThreads. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, along with all related policies referenced herein.

If you do not agree with any part of these Terms, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have consent from a legal guardian.

You may not use our products or services for any unlawful purpose or violate any applicable laws. Any breach of these Terms may result in termination of access.

2. General Conditions

We reserve the right to refuse service to anyone at any time.

All content on this website, including design, graphics, and branding, is the property of SketchyThreads and may not be reproduced or exploited without written permission.

3. Product Information & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update pricing at any time without notice.

We make every effort to display product colors and images accurately; however, variations may occur due to screen differences.

4. Orders & Billing

We reserve the right to refuse or cancel any order. In such cases, we may attempt to notify you via the contact details provided.

You agree to provide accurate and complete billing and account information for all purchases.

5. Shipping & Delivery

Orders are processed within 2–3 business days and typically delivered within 2–5 business days, depending on location and serviceability.

Delays may occur due to unforeseen logistical or operational factors.

6. Returns & Store Credit

Returns are handled in accordance with our Return & Refund Policy.

Approved returns are issued as store credit only and can be used for future purchases. We do not provide direct monetary refunds.

7. Third-Party Services

We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of third-party services.

8. User Content & Feedback

Any feedback, suggestions, or submissions provided to us may be used without restriction. You agree not to submit unlawful, offensive, or misleading content.